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About Us

Born online in an age where internet sales are beginning to rival traditional in-store purchases, we here at Kayak Creek aim to provide a memorable experience paired with top-notch customer service. Based on our own personal experiences, and those of many others, it seems that great customer service is becoming a thing of the past – a myth, a legend. You call just to ask a simple question, yet you end up having to answer an entire questionnaire from a robot before you even get the chance to talk to a real person - who ends up being extremely difficult to understand – and the whole ordeal takes 30+ minutes.

Well, we don’t think it has to be that way. Exceptional customer service is our main priority, so to ensure that, we put a few measures in place. Our phones will always be answered by a REAL, LIVE person, our emails are responded to immediately, and we installed a “live chat” box for those questions you need answered right away.

We are based in Idaho with warehouses nationwide. We offer competitive prices on a large variety of kayaks, canoes, standup paddleboards (SUPs), and gear/accessories - and our catalog keeps growing every day. Rest assured knowing that Kayak Creek is an Authorized Dealer and retailer for each and every brand that we carry.

If you have any questions at all, please don’t hesitate to contact us!

 

Sincerely,

The Kayak Creek team